How do I cancel my coverage?

Cancel My Coverage

Before canceling
If you have trouble paying your monthly insurance costs due to COVID-19, we recommend that you update your income in your application. Your change in income may qualify you for free or low-cost Washington Apple Health (Medicaid) or financial help paying for coverage.  

 

Cancel Apple Health coverage (Medicaid)

Online: 

  • Sign in to your Healthplanfinder and select “Report a Change” from the Account Home on your dashboard. 
  • You will be directed to the "Report a change" screen.
  • Answer "Yes" to the question, "I need to add or remove someone from my household."
  • On the household members screen, select "Edit" on the household member you want to cancel coverage for.
  • Answer "No" to the question, "Does this person want to apply for coverage or continue existing coverage through Washington Healthplanfinder?" and save your selection. 
  • Continue through the application and E-sign to submit the changes. 

Once you remove someone from coverage and E-sign, you can still view the plan on your dashboard. It may take up to 24 hours for your canceled plan to be reflected in the online application.

Washington State Health Care Authority (HCA)
Phone: 1-800-562-3022.
Email: askmagi@hca.wa.gov
Mailing address: Send a request to cancel coverage to: HCA-MEDS, PO Box 45531, Olympia WA 98504.
 

Cancel Qualified Health and/or Dental Plans for one household member 
Online: 

  • Sign in to your Healthplanfinder account and select "Report a change" from the Account Home on your dashboard. 
  • You will be directed to the "Report a change" screen.
  • Answer "Yes" to the question, "I need to add or remove someone from my household."
  • On the household members screen, select "Edit" on the household member you want to cancel coverage for.
  • Answer "No" to the question, "Does this person want to apply for coverage or continue existing coverage through Washington Healthplanfinder?" and save your selection. 
  • Continue through the application and E-sign to submit the changes. 

Have questions or need help? Contact us

 
Cancel Qualified Health and/or Dental Plans for all household members 
Online:

  • Sign in to your Healthplanfinder account and select "Cancel" on your dashboard below the plan you want to cancel.
  • You will be directed to the "Cancellation Confirmation Page" to confirm your cancellation.
  • Confirm cancellation to cancel coverage for all household members. 
  • This process needs to be repeated for all Qualified Health and/or Dental Plan(s) that you want to cancel.

You should receive an email confirming coverage cancellation after canceling coverage.

Have questions or need help? Contact us


Cancel Coverage Dates:

  • You can use the “Cancel” button to disenroll for all household members until the last day of the month for coverage cancellation on the 1st of the next month.  
  • If you select “Report a change” to remove an individual household member or cancel Apple Health coverage, the cancellation follows the 15th of the month rule:
    • If you cancel your coverage by 11:59pm PST of the 15th of the month, your coverage will end on the last day of that month.
    • If you cancel your coverage after the 15th of the month, your coverage will end on the last day of the following month.